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Privacy Policy

Your trust matters to us. This Privacy Policy explains how we collect, use, and protect your information when you shop for our cumin seeds, and other spices on our website.

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1. Information We Collect

  • We only collect the information necessary to process your orders and improve your experience:

  • Name, phone number, email address, and shipping/billing address.

  • Payment details (processed securely through payment partners, we do not store card details).

  • Browsing information (like pages viewed or preferences) to improve website performance.​

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2. How We Use Your Information

  • We use your details only for:

  • Processing and delivering your orders.

  • Sending order updates, invoices, and delivery notifications.

  • Contacting you for service-related queries.

  • Improving our website, product offerings, and customer support.

  • Sending occasional promotions or newsletters (only if you opt-in).

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3. Sharing Your Information

  • We do not sell or rent customer data to third parties.

  • Details are only shared with:

  • Logistics partners for order delivery.

  • Payment partners for secure processing.

  • Service providers (IT or security) to ensure website safety and functionality.

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4. Data Security

  • We use industry-standard security measures to protect your data.

  • Payments are processed through secure, encrypted gateways.

  • Customers are responsible for keeping their login details confidential.

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5. Cookies & Tracking

  • Our website may use cookies to enhance your shopping experience.

  • Cookies help us remember your cart, preferences, and browsing patterns.

  • You can control or disable cookies through your browser settings.

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6. Your Rights

  • As a customer, you have the right to:

  • Request a copy of the personal information we hold.

  • Ask us to correct or update inaccurate details.

  • Opt out of promotional emails or newsletters anytime.

  • Request deletion of your personal information, except data required for order history and legal compliance.

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7. Data Retention

  • We retain customer information only as long as needed for order records, legal requirements, or customer service.

  • Once no longer required, your data is securely deleted.

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8. Third-Party Links

  • Our website may occasionally contain links to other websites.

  • We are not responsible for the privacy practices of external sites.

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9. Changes to Privacy Policy

  • We may update this Privacy Policy as laws and customer needs change.

  • The most recent update date will always be mentioned at the bottom of this page.

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10. Contact Us

  • If you have questions about your privacy, data usage, or wish to exercise your rights, please reach out:

  • Email: customercare@brahmamuhurtashop.com

  • Phone/WhatsApp: +91-XXXXXXXXXX

  • Working Hours: Mon–Sat, 10 AM – 6 PM

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