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Terms & Conditions

Terms and Conditions
Welcome to our online store, where we bring you premium-quality cumin seeds, and other spices. By visiting and purchasing from our website, you agree to the following terms. Please read them carefully before use.

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1. About Us

 

  • We are a dedicated spice brand offering fresh, authentic cumin seed, and selective spices sourced responsibly.​

  • This website serves as our official online platform for orders, information, and customer support.

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2. Using Our Website

 

  • By accessing our site, you confirm you are 18 years or older or visiting under parental guidance.​

  • You agree to use the site for personal, non-commercial purposes only.

  • Any misuse of content, images, or text without permission is not allowed.

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3. Product Information

 

  • We focus on high-grade cumin seeds, with accurate descriptions and images for customer clarity.​

  • While we ensure consistency, natural spices may have slight variations in color, texture, or aroma.​

  • All product information on the website is for general use only and should not be considered medical advice.

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4. Orders and Payments

 

  • Orders are confirmed once full payment is received through our secure payment partners.

  • Customers must provide accurate details (name, address, phone, email) to avoid delivery issues.​

  • Prices are listed in INR (₹), inclusive of applicable taxes unless stated otherwise.

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5. Shipping and Delivery

 

  • We deliver across India using trusted courier partners.

  • Dispatch is usually completed within 5-7 business days after order confirmation.

  • Delivery times may vary by location (typically 5–10 days).

  • Customers will receive tracking details once orders are shipped.

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6. Returns and Refunds

  • We take great care to maintain product freshness and hygiene.

  • Due to the perishable nature of spices, we do not accept returns once the package is opened.

   Replacement/refund is offered only if:

  • The wrong product is delivered.

  • The product is damaged on arrival (proof required within 24 hours).

  • Refunds are issued to the original payment method within 7–10 business days.

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7. Customer Responsibilities

  • Store the spices in a cool, dry place after receiving them.

  • Check product details before purchase to ensure it meets your requirements.

  • Maintain confidentiality of passwords and account details if registered on the site.

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8. Intellectual Property

  • All website content, including images, and branding, is owned by us.

  • Reproduction, resale, or distribution of our content without consent is prohibited.

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9. Limitation of Liability

  • We ensure quality packaging and timely shipping, but are not responsible for delays caused by couriers, weather, or unforeseen events.

  • We are not responsible for allergies, side effects, or misuse of products beyond standard usage. Customers are advised to use spices as intended.

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10. Privacy Policy

  • We respect your privacy and protect your information.

  • Customer details are used only for order processing, delivery, and updates.

  • We do not sell or share your personal data with third parties, except logistics and payment partners.

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11. Changes to Terms

  • We may update these Terms and Conditions from time to time.

  • Customers are encouraged to revisit this page regularly for the latest version.

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12. Contact Us

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